This accessibility statement applies to the service and it was updated on 15 September 2020.

Valteri has evaluated the accessibility of the service.

Accessibility of the digital service

The service meets all critical accessibility requirements.

The website does not yet meet all requirements

No text alternative is available

Non-accessible content and its non-compliances

Some of the images/graphs have no text alternative.

Accessibility requirements that are not met


  • 1.1.1 Non-text content

Attachments have accessibility deficiencies

Some of the attachments in our online service are outdated or based on old templates, in which no consideration is given to accessibility. In such cases, you can request accessible attachment versions by email from saavutettavuus(at)

Accessibility requirements that are not met


  • 1.1 Non-text content
  • 3.2 Meaningful sequence
  • 4.1 Use of colour
  • 4.3 Contrast
  • 4.11 Non-text contrast
  • 4.12 Text spacing


  • 4.2 Page titled
  • 4.4 Link purpose (in context)


  • 1.1 Language of page

Reason for non-compliance: the PDF files displayed on the pages were originally made as print files or produced without accessibility knowledge.

Content outside the scope of legislation

  • Office program files (such as DOC, PDF and ODT) published before 23 September 2018
  • Web content archived before 23 September 2019
  • Video or audio recordings published before 23 September 2020

The website contains files (forms and printable leaflets), web content (articles) and video recordings (internet cafés) that have been published before the expiry dates and are therefore outside the scope of the legislation.

Have you noticed accessibility deficiencies in our digital service? Tell us about them and we will do our best to put matters right

By email

Supervisory authority

The website is administered by us, Valteri. Contact us first if you notice any accessibility problems on the website. You will receive a response to your query within 14 days. If you are not satisfied with the response or you do not receive a response within 14 days you can submit a complaint to the Regional State Administrative Agency for Southern Finland. The agency’s website contains detailed instructions on how to submit the complaint and information on how the complaint will be processed. Note that the website is in Finnish and Swedish only.

Contact information of the supervisory authority

Regional State Administrative Agency for Southern Finland
Accessibility Supervision Unit
telephone (switchboard) +358 (0)295 016 000

We are constantly working to improve our accessibility

We are committed to improving the accessibility of our digital services
We are committed to improving the accessibility of this website as part of our development work and content production. We have provided our content producers with accessibility training and are constantly updating our skills.

This website was published on

20 April 2017

This website has been updated after significant changes as follows

13 August 2018 launch of the new online store
17 December 2019 launch of the new template and menu to improve usability and accessibility